Exceptional Service

Image Dental Arts, Inc. operates a full-service dental laboratory. We employ a team of highly trained professionals. Overall, our staff has over 100 years of experience in the field of Dental Technology. Our team consists of highly-trained, experienced technicians including 8 Certified Dental Technicians along with 2 military-trained technicians. We attend continuing educational courses yearly to provide up-to-date technology to you, your staff, and your patients.

IDA wants you to know and feel comfortable with our expertise in both fixed and removable products.

Mark Anderson, CDT, President

Mark Anderson is committed to excellence in dentistry. With his 29 years in the profession he has accomplished to prove this commitment through his dedication to customer service, patient satisfaction, and his focus on new technology and advanced education. Mark is continuously attending and promoting aesthetic, cosmetic, implant and precision attachment programs. 

Along with his passion for the dental industry, Mark spends a lot of time in the outdoors hunting, fishing, and weekends at the lake with his kids and family. 




Chris Norris, CDT, Removables Technical Manager

Chris Norris CDT has 35 years of dental laboratory experience. He is a 1981 graduate of the United States Air Force school of Health Care Sciences, Sheppard Air Force Base in Texas. Chris has lectured to both dentist and technicians extensively over the last 20 years. He is an active member in the Seattle Study Club in Hickory, NC. He attends well over 50 hours continuing education per year. He is someone people would honestly say loves his career.

Chris spends his free time camping with his family and is an avid hunter.



Amy Packer, CDT, Fixed Implant Technical Manager

Amy Packer, CDT has been with Image Dental Arts since 2003. She holds an Associate Degree from Bladen Community College and a National Certification in Crown & Bridge Fixed Prosthodontics. Amy serves as the Vice President of the NCDLA where she also serves on various committees. She received the 2013 Rising Star award for her swift achievements in the Association. She is an active member in the Seattle Study Club in Hickory, NC. You can catch her once or twice a year lecturing for various dental associations in an effort to enhance the education amongst her peers.

Amy’s interests do expand beyond the dental field, she is a self-proclaimed foodie and loves to travel, hike and landscape her yard in her spare time. She loves taking advantage of the amazing things that Western North Carolina has to offer.


Michael Amato, Fixed Ceramics Manager

Michael Amato has been with Image Dental Arts since 2003. His fifteen years of experience, quality craftsmanship and close attention to detail, gives Michael a passion for creating sculptured smiles. Michael utilizes techniques and materials to achieve a natural appearance in all restorations. He specializes in anterior and full arch restorations.

Michael has an associate’s degree from Haywood Community College. He has been married 8 years and has 2 children. He enjoys exercising, hiking, and time with his family.


Deanna Roseborough, Office Administrator

Deanna Roseborough received her Associates Degree from AB Tech in 1988 and received her CDA from the DANB. She worked in a general practice for 24 years and gladly served the public dutifully and with a smile on her face. Deanna decided to make a change of career in 2012 and joined the Image team and serves as Office Manager.

Deanna is married and has 2 children. When she is not working she enjoys spending time with her family and friends at Lake Chatuge, reading, and working in the yard.


Tracy Boyer, Customer Service Manager

Tracey Boyer has been working for Image Dental Arts for 10 years. She began her work at Image as a route driver. For the last nine years she has worked a Customer Service representative. She is a native of Asheville and is a 1998 graduate from Erwin High School. In her spare time she likes to travel, shop and spend time at the lake. Tracey Boyer has been working for Image Dental Arts for 10 years. She began her work at Image as a route driver. For the last nine years she has worked a Customer Service representative. She is a native of Asheville and is a 1998 graduate from Erwin High School. In her spare time she likes to travel, shop and spend time at the lake.





Tyler Fabio, Customer Representative

Tyler Fabio graduated from UNC-Charlotte Cum Laude with a Bachelor of Science Degree. After graduating, Tyler settled back into his roots of Asheville and became part of the IDA Team. He has a great passion for the dental field and is committed in providing the highest Patient and Doctor satisfaction. 

Outside of the dental world, Tyler loves spending time with his Fiancé, Payton, a nurse at Mission Hospital. They both enjoy taking advantage of all of the uniqueness Asheville has to offer. Alongside exploring his hometown, Tyler is a fitness enthusiast and sports fanatic. He enjoys hitting the gym daily and playing golf whenever he gets a free moment.





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